UPDATE 31/05/16: The 3 month transfer period to SystmOnline for repeat prescriptions is now complete and the old prescription system is no longer active. If you have yet to register for SystmOnline please read the information below. If you have any queries, please contact the surgery on 0121 747 8291.
Access to online services demands a consistent and robust approach to ensure patient confidentiality while providing secure access to personal and sensitive data.
Therefore, to register for Online Services, you MUST:
- Print out the SystmOnline Registration Form below and complete it by hand. Please note that copies are also available from reception.
- Provide two ID documents as Proof of Identity (one photographic ID and one Proof of Address).
- Bring the completed SystmOnline Registration Form and two ID documents to reception to be checked.
Please note that we will not be able to register patients for Online Services unless these steps are followed. The ID documents we accept as Proof of Identity are:
- Bus Pass
- Photographic Driving Licence
Proof of Address
- Offer of Tenancy
- Bank Statement
- Solicitors Letter
- Utility Bill
To register for Online Services you MUST complete the form below by hand
and bring it to the surgery along with two forms of identity.
SystmOnline Registration Form
Once you have submitted your application for Online Services you will receive an email from the practice within one week. This email will have contain the information necessary to set up your SystmOnline account. If you do not receive an email within one week please contact the surgery as there may be a problem processing your application.
Please note it is practice policy not to offer online services to any patient under the age of 16. This has been decided due to concerns surrounding consent and to ensure we do not breach confidentiality for young people who might wish to consult with a clinician without their parents' knowledge.
SystmOnline Patient Information